Voice Services include all local and long distance carrier services such as Centrex, long distance, calling cards, 800 service and voice mail.

Calling Card Services requests are automatically routed to the vendor for Qwest calling cards. The appropriate analysts first review orders for cards requested from all other common carriers.

Cellular Services are not automatically routed to a vendor. Once approved, you can print your order and provide a copy to your selected vendor.

Paging Services are not automatically routed to a vendor. Once approved, you can print your order and provide a copy to your selected vendor.

Data/Video services include Ohio SONET contracted services, Video and Wide Area Network.

Non-SOMACS Private Lines are primarily regulated data services but can include radio circuits, ISDN, foreign exchange and tie-lines as well as packet switching.

In-House Wiring service should be selected for any cable construction or major projects. Keep in mind that this service is subject to a competitive procurement process. Minor wiring changes needed in conjunction with a regulated service, such as Centrex lines installation, can be ordered in the LEC portion of your TSR.

LEC stands for local exchange carrier. This is the local service provider for telephone dial tone or local access circuits. Use this option for ordering Centrex or measured business lines. The TSR system automatically routes the orders to the appropriate LEC based on the first six digits of the master station. Insure that you use the full ten digits in the proper format such as 614-466-0000.

Analog Centrex is used for telephones, fax and computer modems. Not available in all areas of the state. Measured business lines are a more expensive alternative.

Digital Centrex is available in Ameritech's major metropolitan service areas. Provides full feature functionality with digital telephone instruments.

PBX/Trunks provide connectivity from a private branch exchange to a local or long distance service provider. PBXs are used in many institutions. The trunks often connect to the LEC for local service and an IXC for long distance.

Business Lines are a more expensive alternative to telephone service in locations where Centrex service is not available.

Long Distance

Qwest is the contracted long distance carrier for the state. Orders placed to Qwest are automatically routed to the vendor, bypassing your assigned analyst.

Other PIC (primary inter-exchange carrier) is used when requesting long distance service from a carrier other than the contracted IXC.

PIC Change to Qwest is selected when you have existing service with another long distance provider and want to change to Qwest. This option auto routes the order to the appropriate LEC to make the PIC change and to Qwest to add the account to their database.

Qwest 800 service is for switched inbound at contracted rates.

800 Service OCC (other common carrier) provides for orders for inbound long distance from a carrier other than Qwest.

ACD (automatic call distribution) is a call processing system that forms a single queue to the next available operator rather than put a caller in queue to a specific operator that may be handling a time consuming call.

OIT ACD is automatic call distribution services offered on the OIT system.

LEC ACD is automatic call distribution services offered by local exchange carriers.

OIT Feature Work can be selected if you want DAS to set or update your Centrex features using Centrexmate. DAS feature work is often used in conjunction with new Centrex line installs. You need not select this if your agency has access to Centrexmate.

OIT Voice Mail is available in Columbus, Cleveland and Dayton at no additional charge. If you require voice mail on business lines or Centrex in cities other than those just listed, it should be ordered in the LEC portion of your TSR.

Basic voice mail service includes 10-message storage.

Expanded voice mail service includes 20-message storage.

Expanded w/Paging voice mail service includes 20-message storage and notification to a pager when voice mail messages are delivered.

Auto Attendant is a menu driven call-processing system. Contact your analyst for details of service.

Ohio SONET is a contracted network for high-speed bandwidth to carrier voice, data and video.

Analog Data Drop is a single segment (or computer connection) on a multidrop analog circuit.

Multidrop Master Segment is the main leg of a multidrop data path.
DS-0 64kbps
DS-1-AMI 1.544 mbps (Channelized)
DS-1-B8ZS-ESF 1.544 mbps (Clear Channel)
DS-3 45 mbps
OC-3 155.52 mbps
OC-12 622.08 mbps
OC-48 2.488 gbps

AADS (Ameritech Advanced Data Services) is actually now known as ADNS. This is the non-regulated networking-providing element of Ameritech.

ATM (asynchronous transfer mode) is fast, cell-switched technology that serves as a transmission method for voice, data or video.

Frame Relay Circuit is a transmission method for data services.

GOSIP Router Protocols. Please specify the protocols you plan to use when ordering wide area network service. The checkboxes in this group allow you to order any combination of protocols.

GOSIP Site Router Interfaces. Please specify the type of connection you will use from your local area network to the Network Operations router.

GOSIP Diagnostic Line is normally required when ordering GOSIP site services. This allows the network group to diagnose problems remotely.

OIT Video Services includes connectivity into the state's video network, scheduling, switching and a host of other support activities. It is important to remember that a circuit is required with the video services and must be requested in the Ohio SONET group of your TSR.

Video Network Connection (ATM) is video services using an ATM circuit.

Video Network Connection (H.320) is video services using a DS1-B8ZS-ESF circuit.

Packet Switching is an older data switching technology that provides for transmission at slower speeds.

X.25 Sites are the packet switching customer locations.

X.75 Trunks provide connectivity among packet switches.

Private Line (misc.) should be used when ordering data or private line services such as tie lines, radio circuits, etc., outside of the Ohio SONET contracted services.

Analog Circuits include, but are not limited to, analog data lines, foreign exchange and tie lines and radio circuits.

ISDN-BRI. Basic rate ISDN (integrated services digital network) provides a switched digital circuit that can be used for voice or data.

ISDN-PRI. Prime rate ISDN (integrated services digital network) provides a switched digital circuit that can be used for voice, data or video with the equivalent bandwidth of a DS-1.

In-House Wiring can be provided by DAS in the Rhodes State Office Tower, Riffe Tower and State of Ohio Computer Center (SOCC). The in-house wiring service should be selected for any cable construction or major projects. Keep in mind that this service is subject to a competitive procurement process. Minor wiring changes needed in conjunction with a regulated service, such as Centrex lines installation, can be ordered in the LEC portion of your TSR.