Network Connectivity Escalation List

Business Hours: Monday through Friday 7:00 AM to 5:00 PM.
OCSSC, 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the Columbus Calling Area)
Vince Corroto, Network Operations Manager, 614-466-7133
Greg Gicale, Program Manager, 614-466-6516

 

After Hours: Monday through Friday 5:00 PM to 7:00 AM and weekends.

 

OCSSC, 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the Columbus Calling Area)

 

1. UNS-NA Service Manager (614) 216-1621
2. UNS-NA Program Manager (614) 466-6516
3. UNS-NA Program Administrator (740) 398-1333

Note: Customers should wait a minimum of 30 minutes before attempts are made to contact the next level of support.