Unified Network Services Unified Network Services is a provider of voice, and data services for state government. We focus on providing shared infrastructure for cabinet agencies and serve as the Internet Service Provider to state government. Services are provided internally when costs are lower or important functions are best met, or master contracts are developed when there is a shared need among agencies. Unique agency network procurements are supported when they are consistent with state standards. Unified Network Services also includes the Multi-Agency Radio Communications System (MARCS), which is a complex computer and communications network designed to provide instant voice and data communications statewide. MARCS will supply a communications backbone for statewide public safety and emergency management in a single system shared by several state agencies. The system will provide mobile voice, data, vehicle location services and computer-aided dispatching. Please use this site to locate resources and tools that are associated with the services Unified Network Services offers to its customers. For more information about Unified Network Services offerings, see ISD Services. Each service area below contains a Resources/Tools link to provide additional information associated with the services. Resources is composed of manuals, procedures, guides and information to help customers use, purchase and make informed decisions about how to utilize Unified Network Services SDD services. Tools are applications designed to facilitate customer use of Unified Network Services many SDD services. .............................................................................................................................. Network Connectivity Connectivity Service offerings include the management of Wide Area, Local Area, and Virtual Private Networks, along with firewall services and the offering of a Secured Hosting Environment. .............................................................................................................................. Network Voice Voice Services include the management of basic long-distance services, Centrex lines and features, automated call distribution, call management, and audio conferencing. .............................................................................................................................. Multi-Agency Radio Communications System (MARCS) MARCS will provide high quality reliable wireless technology services with a dedication to customer satisfaction and interoperability, for first responders, throughout the entire State of Ohio. Some of the services that will be provided are mobile data and voice communications, computer aided dispatch, automated vehicle locater, geographic mapping, records management, and LEADS/NCIC Access. These services will be facilitated through the use of a secure, statewide 800-megahertz digital trunked radio system. By providing these services on a statewide platform there are tremendous economies of scale that will be obtained. ..............................................................................................................................
Telecom Service Request (TSR) -The TSR system is a menu driven, web-based application that allows agencies to request telecommunications services. The system initiates email notification of pending orders to on-line service providers. The service providers supply feedback on-line that facilities collaboration among vendors.
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