FAQ's

Investment and Governance Division

Q. When is the Enterprise Planning Support Team (EP Support) available and how can I contact them?
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A. Support Hours – Monday- Friday, 7:30am – 11:30am and 12:30pm – 4:30pm
Email: state.itplanning.manager@oit.ohio.gov
Phone: 614.466.7468
Website: http://www.oit.ohio.gov/IGD/planning/EnterprisePlanningandProjectManagement.aspx
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Q. Our Agency has identified our agency planners. How do we get them registered?
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A. Contact EP Support (email is preferred method) to register each agency planner and include the following information: agency name, user name and working title, telephone number and email address. Note: All requests for access assignments should be made through the agency IT planning coordinator.
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An email confirmation will be sent to the agency planning coordinator and the respective user. Turn around for access requests are typically 30/60 minutes; the ePlanningIT application tool is accessible via the Enterprise Planning website or at: https://eplanningit.ohio.gov/login.asp.
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Q. Our Agency is ready to begin our IT Planning input, what type of preparation of our plan data has to occur?
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A. If you DID NOT publish a FY08/09 IT Plan with the ePlanningIT application tool, you should review the state planning policy at: http://www.oit.ohio.gov/IGD/policy/pdfs_policy/ITP-D.4.pdf and the FY2008-2009 Agency Guide to IT Planning available via our website. The agency should then identify all individuals (business, IT, fiscal and plan coordinators) that will form the IT plan development team prior to gathering and documenting plan data in the eplanning IT application tool. This will help ensure that a timely and complete planning approach is employed by the agency.
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Q. How do I create a new Project in the ePlanningIT application tool?
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A. For guidance in developing projects, please refer to sections 2.2.1 – 2.2.1k of the FY2008-2009 Agency Guide to IT Planning accessible through the ePlanningIT tool under the “View Documents” menu or from the OIT web site at: http://www.oit.ohio.gov/IGD/planning/PlanningHome.aspx
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To create a new project, go to the “Projects Home Page” and click the “Add New Project” button. This will take you to the Project Overview sub-section to begin input of project information. As you complete each subsection, the application will allow you to navigate to the next one.
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Q. I have created my agency projects and have completed all sub-sections for each project. How can I mark the entire project section as complete?
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A. This is accomplished in a two step process:
Step 1 – After you have completed all sub-sections of the project, return to the “Projects Home Page”. From the Projects Home Page, click the “Project Revision Complete” button for the project (this must be done for each project entered).
Step 2 – From the Projects Home Page click the “Section Complete” button located at the bottom of the section screen. Note: This action should be taken after you have completed Step 1 for all projects documented in the agency plan.
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Q. When I’m in the application, why can’t I find the buttons I need to select to make my selections?
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A. Due to the variety of Screen resolutions, some users will need to scroll down to see the various buttons available to them.
The Agency Guide to IT Planning includes a section titled “ePlanningIT Application Basics,” which will assist in the use of the application tool.
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Q. My Agency is a small one and we do not have any IT projects planned for the current biennial period. How do I document this information in our plan?
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A. The application does not require agencies to list IT Projects. If your agency does not have any projects planned for the current biennial period, you may click the “Section Complete” button located at the bottom of the Projects Home Page.
If the agency does not have any IT projects. The Supplemental Agency Plan Information sections are a good place to document any comments or information related to this issue.
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Q. I’m experiencing difficulty with documenting planned application and infrastructure maintenance activities. Our agency is small and we don’t have an IT shop. What information should I list in the maintenance section?
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A. The Application Maintenance section should include activities that are routine and need to occur on a regular basis. The activities are typically undertaken to maintain existing service levels or maintain/modify existing application functionality. Subcategories of application maintenance include fixes, enhancements, upgrades and improvements. Examples of application maintenance include personal services. Help Desk support and maintenance to legacy and web-based applications.
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The Infrastructure Maintenance section should include activities that are routine and need to occur on a regular basis. The activities are typically undertaken to maintain the physical computing infrastructure or systems software (e.g., operating systems, compilers and utilities for managing computer resources). Infrastructure maintenance also includes purchased software packages and ongoing maintenance thereof (whether externally or internally maintained). Examples of infrastructure maintenance include equipment and system software upgrades, office suite software, software license, technical support and purchased services.