Mission, Vision, Goals, and Guiding Principles

MISSION

The mission of the Office of Information Technology is to improve the effectiveness and efficiency of Ohio government, by providing statewide leadership, oversight, products and services for activities related to information technology

VISION

To be recognized as a leader for optimizing Ohio’s investment in information technology through collaboration, policy, strategic planning and products and services development and delivery.

GOALS

1. Deliver more effective and efficient government by optimizing the return on information technology investment, finding and delivering on opportunities for technology enhanced business processes, leading appropriate consolidation and unification of technology solutions, and fostering the creation of collaborative applications across agencies.

2. Be the provider of choice for Ohio governmental information technology by identifying, procuring, providing and supporting (where appropriate) reliable, secure, optimally performing products, services, and infrastructure that encourage the use of common technology.

3. Build a customer responsive organization that inspires confidence, is helpful, and actively collaborates to find enterprise-wide solutions while providing leadership in IT.

4. Strengthen the OIT organization by successfully collaborating with central service agencies; developing leaders and strengthening our technical skills; improving the procurement, customer relationship management and strategic planning processes; and building a first class service support organization.

GUIDING PRINCIPLES

Customers.  We understand our customers’ requirements and meet their needs responsively and responsibly. We provide world class service. We carefully balance the roles of enabler and enforcer and make our actions/decisions transparent and understandable.

Stewardship.  We serve the citizens of Ohio and responsibly steward the resources and funds entrusted to us for their benefit.

Performance.  We set goals, achieve results and rigorously measure our contributions. We innovate wisely, take risks courageously, learn from our mistakes and leverage our successes.

Collaboration.  We constantly work in teams, treat one another with respect, engage in open dialogue and debate, and treat organizational silos with irreverence.

Workforce.  We have the necessary tools we need to do our jobs, the skills and knowledge we need to meet future challenges and the support and guidance we need to be successful.