Infrastructure Services Division
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The Business Support Services Program provides centralized fiscal, human resources, and program management support for all Infrastructure Services Division Programs and related Sub-Programs. Business Support Services includes strategic planning, service level agreements, policies, procedures, human resources functions, training, web content management, office assistance, management oversight of the State of Ohio Computer facility contracts, and fiscal services that are budget, rate, and purchasing related.
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Enterprise Computing offers a wide complement of data center services across various mainframe and open platforms. This program is the platform operational entity of ISD, providing computing platforms, associated technology, computer operations, data storage options, technical assistance and database administration services. In addition, Enterprise Computing provides support and tools enabling customers to develop systems that seamlessly cross platform boundaries.
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Enterprise Shared Services focuses on the effective and efficient use of technologies in support of multi-agency functions and services. Enterprise Shared Services provides a wide range of services to streamline governmental operations and provide economies of scale to increase efficiencies, time-savings and eliminate redundancy for state agencies. At this time, Enterprise Shared Services offers Geographic Information Services (GIS), electronic commerce and electronic filing through the following programs: Ohio Geographically Referenced Information Program/Geographic Information System Support Center (OGRIP/GIS Support Center); the Electronic Commerce Center (ECC); and the Ohio Business Gateway (OBG).
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The Risk Management Services program is responsible for administering overarching information technology risk management activities for OIT. Risk Management Services evaluates the options for mitigating risks and works with functional areas throughout OIT to decide upon and then implement controls, which appropriately and proactively respond to these risks. Risk Management Services is ultimately responsible for coordinating all endeavors within OIT which seek to avoid, prevent, detect, correct, or recover from threats to information or information systems.
The following are representative of the activities Risk Management Services is involved in at the OIT and statewide levels:
- OIT Initiatives: Policies, procedures, standards, IT planning, network vulnerability assessments, compliance monitoring (auditing), IT risk management, business continuity planning, disaster recovery, service level agreements, and crisis management
- Statewide Initiatives: Network vulnerability assessments, cyber security workshops, and crisis management
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Unified Network Services is a provider of voice, data, and video connectivity services for state government. We focus on providing shared infrastructure for cabinet agencies and serve as the Internet Service Provider to state government. Services are provided internally when costs are lower or important functions are best met, or master contracts are developed when there is a shared need among agencies. Unique agency network procurements are supported when they are consistent with state standards.
Unified Network Services also includes the Multi-Agency Radio Communications System (MARCS), which is a complex computer and communications network designed to provide instant voice and data communications statewide. MARCS will supply a communications backbone for statewide public safety and emergency management in a single system shared by several state agencies. The system will provide mobile voice, data, vehicle location services and computer-aided dispatching.