Following are the responsibilities of the OIT Telecommunications Contract Management team.
| Consult |
Consultation on telecommunications needs and participate in IT planning |
| Technical Expertise |
Provide technical expertise for procurement process to OIT and customers |
| Service Level Agreements |
Develop service level agreements with performance measurements/penalties for contracts |
| Contract Language |
Work with legal counsel in development of contract language |
| Negotiate |
Negotiate contracts with vendors |
| Contract Compliance |
Monitor contract compliance and take appropriate actions upon non-compliance |
| Record |
When possible, maintain a database of all expenditures from each contract |
| Report |
Report all performance measurements |
| Liaison |
Liaison between the vendor and management |
